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Frequently Asked Questions

Common Questions

Account & basic Features

How do I start making predictions?

Our prediction system is simple - select a match, choose the score, and confirm your prediction. You can modify your prediction up until 5 minutes before the match starts.

How do I earn points?

You earn points for correct predictions. Base points are 100, multiplied by our community factor, and any active boosters or stickers.

What happens if a match is cancelled or postponed?

All predictions are voided and boosters are returned to your inventory. Points are not deducted.

Stickers & Boosters

How do I level up my stickers?

You can get stickers in packs from the in-game store. Collect several duplicates of a team to reach the next level. Once you have the number of pieces needed to level up, you can just use some coins to upgrade your team sticker.

Why can't I use my booster?

Boosters can only be used before a match is locked (5 minutes before start). Some boosters have game-specific restrictions or special conditions to apply (for example, your favorite team)

Rewards & Battle Pass

When do I receive my rewards?

Match rewards are distributed as soon as we get the results of the match.
Daily rewards reset at midnight UTC.
Weekly leaderboard rewards are distributed every Monday at 00:01 UTC.

How does the Battle Pass work?

Battle Pass progress is earned through daily play, correct predictions, and completing challenges. Rewards are instantly unlocked upon reaching each tier.
(Feature coming soon, subject to change)

Get Help on Discord

Why Discord is Your Best Support Option

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Exclusive benefits

- Discord-only rewards
- Early feature access
- Special events

Community perks

- Strategy discussions
- Prediction tips
- Find prediction partners

Still need help?

For business inquiries only: contact@pickr.gg

Note: For fastest support, please join our Discord community. Email support is limited to business inquiries only.